What materials are your outdoor furniture made of?

Our outdoor furniture is crafted from high-quality, weather-resistant materials like reinforced polypropylene and UV-stabilized fabrics, ensuring durability in all weather conditions.

Can I return my purchase if I'm not satisfied?

We offer a 7-day return policy for unused and undamaged items in their original packaging. Simply contact us for assistance with returns.

How do I care for my outdoor furniture?

To keep your furniture looking its best, we recommend regular cleaning with mild soap and water and storing cushions indoors during harsh weather conditions.

Do you offer assembly services for your furniture?

Currently, we do not offer assembly services, but our furniture comes with easy-to-follow instructions for quick and simple assembly at home.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days, and delivery usually takes 5-10 business days depending on your location within Australia.

Do you offer warranties on your furniture?

Yes, we offer a limited warranty on all our furniture. The warranty covers manufacturing defects, and the duration varies depending on the product. Please check individual product pages for more details.

Terms & Conditions

1. Introduction

Welcome to Outdoorly. By accessing or using our website, products, or services, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you should discontinue using the site.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You must not attempt to interfere with the website’s functionality, security, or server operations.

3. Product Information

We strive to provide accurate product descriptions and images. However, colours, specifications, and details may vary slightly due to screen settings or supplier updates. Outdoorly reserves the right to update product information at any time without prior notice.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability. Outdoorly reserves the right to refuse or cancel orders for any reason, including pricing errors, stock limitations, or suspected fraudulent activity. Payments must be completed through approved payment methods at checkout.

5. Pricing & Promotions

All prices listed on the website are in AUD unless stated otherwise. Promotions, discounts, and offers are subject to change without notice. If a pricing error occurs, we may contact you to confirm or cancel the order.

6. Shipping & Delivery

We offer shipping across Australia. Delivery times may vary depending on your location and courier availability. Outdoorly is not responsible for delays caused by external factors such as weather, courier issues, or incorrect address details provided by the customer.

7. Returns & Refunds

We accept returns in accordance with Australian Consumer Law. Products must be unused and in original packaging to qualify for a return unless the item is faulty. Refunds, replacements, or store credits will be processed once the returned item is inspected. Shipping costs for change-of-mind returns are the responsibility of the customer.

8. Warranty

Some products may come with a manufacturer’s warranty. Warranty coverage and claim processes vary depending on the product. Proof of purchase is required for all warranty claims.

9. Limitation of Liability

Outdoorly is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the value of the product purchased.

10. Intellectual Property

All content on this website—including images, text, logos, and graphics—is owned by Outdoorly or licensed to us. You may not copy, modify, distribute, or use any content without written permission.

11. Privacy Policy

We collect and store customer information in compliance with applicable privacy laws. Personal data is used only for order processing, customer support, and service improvement. We do not sell customer information to third parties.

12. Third-Party Links

Our website may contain links to third-party sites. These links are provided for convenience only, and Outdoorly is not responsible for their content, privacy practices, or actions.

13. Changes to Terms & Conditions

Outdoorly may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of the site indicates acceptance of the updated terms.

14. Contact Information

For any questions about these Terms & Conditions, please contact our customer support team through the contact page on our website.